We strive for 100% satisfaction with all Huma Gel products. If you are unhappy with any item purchased at humagel.com, please contact us with your order number and tell us about your issue.

Any damaged product will be replaced free of charge. If you are unhappy with the product for any other reason, we will aid you in the return or refund of your order within 45 days of the original purchase date. Refunds will show up as a credit to your original method of payment and take 3-5 business days.

Please note, all shipping charges are non refundable.